Privacy and Cookie Policy

DUCAT AFRICA ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information across our digital platforms, in compliance with the following data protection laws:

General Data Protection Regulation (EU GDPR) – European Union
UK GDPR and Data Protection Act 2018 – United Kingdom
Data Protection Act 2017 – Mauritius
Protection of Personal Information Act (POPIA) – South Africa

· Federal Act on Data Protection (FADP) – Switzerland

1. Data We Collect

We collect personal data directly and automatically, including:

1.1 Information You Provide

· Name

· Email address

· Phone number

· Company name or job title

· Physical or postal address

· Any additional information provided via contact forms, subscriptions, or communications

1.2 Information Collected Automatically

· IP address

· Browser type and version

· Operating system

· Pages visited and time spent

· Referral sources

· Cookie data and analytics tracking

2. How We Use Your Data

We process your data to:

· Respond to inquiries and provide services

· Communicate updates, offers, and marketing (with consent)

· Improve website functionality and user experience

· Comply with legal and regulatory obligations

· Detect and prevent fraud or misuse

3. Lawful Basis for Processing

We only process your data when permitted by applicable law, such as:

· Consent (e.g. email marketing opt-ins)

· Contractual necessity (e.g. delivering a service)

· Legal obligations (e.g. financial record keeping)

· Legitimate interests (e.g. improving services, analytics)

4. Your Rights

You have the right to:

· Access your personal data

· Correct or update inaccurate data

· Request erasure (“right to be forgotten”)

· Restrict or object to processing

· Withdraw consent at any time

· Request data portability

· Lodge a complaint with the relevant data authority

Supervisory Authorities:

· EU: [Refer to relevant Data Protection Authority]

· UK: Information Commissioner’s Office (ICO)

· South Africa: Information Regulator (https://www.justice.gov.za/inforeg/)

· Mauritius: Data Protection Office (https://dataprotection.govmu.org)

· Switzerland: Federal Data Protection and Information Commissioner (FDPIC)

5. Data Transfers

If we transfer personal data outside your country (e.g., to third-party service providers), we ensure:

· Adequate safeguards such as Standard Contractual Clauses (SCCs) or

· Your explicit consent, where required

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required by law.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small data files placed on your device to recognize and remember your preferences and usage patterns.

7.2 Types of Cookies We Use:

· Strictly Necessary Cookies – for core site functionality

· Performance Cookies – to analyze usage and improve performance

· Functional Cookies – to remember your preferences

· Marketing Cookies – to deliver relevant advertising (with consent)

7.3 Cookie Consent

On your first visit, you will be prompted to manage your cookie preferences via a banner or pop-up in compliance with applicable law.

You may change your cookie settings or disable cookies in your browser at any time.

8. Security Measures

We apply appropriate technical and organizational safeguards to protect personal data against loss, misuse, unauthorized access, or disclosure.

9. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect data from children without verified parental consent.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to read their policies.

11. Updates to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Please review it regularly.

12. Contact Information

To contact us regarding your data or this policy, please reach out to:

DUCAT AFRICA
Email: webmaster @ ducat dot africa